LIVE panel from SXSW 2025: Enough with the ‘delving’. Is AI making us better or worse at communicating? On one hand, platforms like ChatGPT have unlocked the ability to instantly create and customize vast reams of messaging – emails, social posts, and more. But the telltale fingerprints of AI, from overused words like “innovative” and “delve,” its preference for middle-of-the-road conclusions, and its tendency to yap at length, are also hurting our ability to actually connect with our audience. In this panel, explore how both individuals and brands can be better communicators in the age of AI.

Investigating for the hidden truth, putting the puzzle pieces together, building a strong case, leading with objectivity … you might be thinking of the responsibility of business leaders. But today, we’re exploring these same familiar elements from the perspective of a field where this holds greater weight. We’re speaking about investigations & interrogations with private investigator and retired LAPD detective, Greg Kading.

After 25 years working homicide in Los Angeles, Greg hasn’t taken off his detective hat, even after retiring. Instead turning to the PI world and storytelling, speaking about and writing of the cases he’s worked (and solved).

Episode 25 of Looking Outside welcomes prize-winning author, former professor, social worker, and activist, Dr Nora Gold to explore the perception and potential of Narratives; those stories we tell others and ourselves that ultimately limit or empower us.

Passionate about fiction, and writer of her own stories, Nora shares both her perspective and the social science research on how fictional stories can literally change us. How escaping into the story of someone else brings down our defenses, makes us more empathic, and turns us into a different person by the time we close the book.

In Episode 2 we’re joined by the super smart behavioral economist Melina Palmer, Founder & CEO of The Brainy Business.

Together Jo and Melina discuss how better understanding the scientific workings of the human brain can unlock not just a business competitive advantage but help you better understand yourself.