Does conflict and incompatible perspectives always have to be a negative? In this episode of Looking Outside we speak with Raj B. Shroff, Founder & Principal at PINE, a strategy and design agency to hear how he and his company leverages conflict to get to a better outcome.

Raj shares how his workplace thrives on openness, when ideas are great or when things aren’t working, and how he creates the space for everyone part of the company to feel comfortable with that. It’s empathetic to be honest, Raj says, because head nodding doesn’t get the best out of people nor the work.

In Episode 12 of Looking Outside we explore the influence of Music with music lover and the ever-insightful, Adam Conley, Director of Insights for North America at Mars Wrigley.

While music plays subtly in the background of our lives, it defines our cultures, shapes our psychology, and even influences our physiology. Adam helps us examine music’s impact over time, at a universal human level and a personal one.